Terms + Conditions

Acceptance of purchasers order is expressly conditioned upon purchaser’s assent to the terms and conditions set forth herein.

Orders are considered accepted and acknowledged upon receipt of purchasers Purchase Order or acknowledgement of CS ILLUMINATION’s Estimate/Proposal/Quotation via purchaser’s signature of said document. By issuing a Purchase Order or signing the Estimate/Proposal/Quotation from CS Illumination, purchaser agrees to all terms set forth in CS ILLUMINATION’s terms and condition of sale.

Terms: Customers payment terms are net 30 unless otherwise noted or agreed upon assuming customer has filled out CS ILLUMINATION’s credit application and been granted a line of credit. Company issuing Purchase Order is responsible for all payments to CS ILLUMINATION regardless of their ability to collect monies from any source or company affecting project.

Taxes: All taxes as shown on the invoice are due upon invoice due date. Where CS ILLUMINATION has no “nexus” the customer is responsible for remittance of all applicable taxes to local authorities.

Delivery: Order acceptance is not a guarantee of specific delivery dates unless otherwise agreed to in writing and stated on the PO or estimate/Proposal/Quotation. CS ILLUMINATION will expedite all orders to meet delivery requirements but will not be held responsible for damages, chargeback’s or penalties resulting from any late shipments unless agreed to in writing prior to order release and acceptance.

Freight: Freight is not included in any Estimates, Proposals or Quotations unless listed as a separate line item and will be billed upon receipt of invoice from the manufacturer or carrier. CS ILLUMINATION reserves the right to ship via the carrier of its choice.

Cancellations: Cancellations will be accepted only if allowed by the manufacturer. Any and all restocking charges and freight charges resulting from any cancellation are the responsibility of the customer.

Returns/RGA’s: Returns will be accepted when allowed by the manufacturer or CS ILLUMINATION for stock product. No material will be accepted or credited unless prior authorization is given via an RGA or RMA from CS ILLUMINATION. Customer is responsible for all freight when returning any products.

Warranty: Warranties will be provided by each manufacturer per their policy. CS ILLUMINATION will work closely with all parties involved to resolve warranty claims in a timely manner. CS ILLUMINATION will not accept any back charges or labor and material charges for the repair of any product without prior written consent.

Shortage/Damages: All shipments must be reviewed and checked in within 48 hours of arrival on site. All visual damage to pallets, cartons or other packaging material should be noted on the Bill of Lading and reported to CS ILLUMINATION immediately. CS ILLUMINATION allows 5 business days after receipt of product to report concealed damages. If shipment is short what is shown on the Packing Slip, CS ILLUMINATION must be notified within 48 hours of receipt for no charge replacements.